Services

STS specializes in computer consulting services for home & small business users.  Here is a brief listing of some of the ways I could help you! (Price chart below)

• Custom Computer Builds (to specification or need... You decide!)

  • From budget-minded entry-level systems & business-class PC's to tricked-out multi-core gaming rigs with the latest, greatest, fastest hardware you can imagine!

  • Very stylish case designs, even in budget lines.  If looks are important to you, look no further! 

  • Customization options, including windowed & lighted cases, and optional components such as external fan & temp monitors, MORE!

  • Standard and budget computer setups also available.
     

• Custom Notebook Computers with latest multi-core technology

• Media Centers
   

• Name-brand Computers available
      (Acer, HP, Lenovo/IBM, Panasonic, Sony, and more)
   

• Hard Drive Data Recovery Services (Even due to hardware failure)
   

• Computer Upgrades, Components, Replacements & Add-ons

  • Memory

  • Drives

  • Motherboard

  • Video/Sound

  • Power Supply

  • Monitor

  • Printer

  • Scanner

  • etc...
     

• Onsite Support & Repairs
   

• Time-saving Business Support Agreements
   

• Optimization & Speed Enhancement
   

• Virus/Spyware Removal & Repair
   

• Website Design & Maintenance (Examples)
   

• Website Hosting
   

• Electronics Sales, including digital cameras, PocketPC/PDA, DVD Players, LCD/DLP Projectors, etc.
   

• Training (Windows, Office, Internet, Email)

Our product prices are second to none.  In most cases, we can beat the local store prices.  If you need an item that is difficult to obtain, we will do our best to get it for you. 

Don't wait!  Contact Matt now for your whatever your technology needs are.

Prices

Custom Computers & Laptops

Call or email with either exact specifications or just tell us what you would like to use your computer for.  We will then quote your system for you.  Our prices are very competitive, and we offer a one-year warranty on parts & labor.  Some individual components have longer manufacturer warranties, such as 5-years on hard drives, etc.  We will honor these manufacturer warranties as well beyond the first year.

Within 40 miles of Dodgeville, configuration, optimization, delivery and installation of your new computer is FREE!

Repairs & Consulting

For onsite consulting & repair services within Dane & Iowa Counties, our standard charge is $75 first hour, and $60 each additional hour.

For locations outside of Dodgeville & Madison areas, the hourly charge is the same, except a mileage surcharge of $30 will be applied if over 40 miles away, and another $30 for each additional 40 miles.

If you are willing to bring your computer to Dodgeville, the charge is only $50 per hr for most services, however certain services can have a flat fee, determined at time of quote.

Contact us, and we can give you a quote for the service you need!

Wireless / Networking

Got a new broadband internet connection and need to connect multiple computers?  No problem!  We can assist you in wired or wireless networking.  Cost will depend on the job, so contact us to find out how we can help you.

A standard home secure wireless setup would cost $120 plus a router if you don't already have one.

Business Service Agreements

We offer business service agreements to local companies wishing to have the peace of mind of an on-call professional to solve their computer needs.  Service agreements are priced based on company size & desired services.  Contact us for a free personalized assessment!

Our standard agreement would include full service & every-day business hour phone support.  It would include full inventory, monthly checks for current patches & virus definitions on all systems via an office visit, monthly discussions with management or key employees regarding problems or ideas to be implemented, as well as limited emergency support, and remote managed services, including patch updates and error notifications.

Costs for the standard agreement would be as follows:
(monthly recurring charge-- discounts for full year paid up front)

• $500 for a block of 10 hours

This can include your choice of services, including monitoring & patching, onsite break/fix support, etc.

This does not include the cost of parts if repairs are needed.

Phone support is taken out of your block of time.  Email support is free.

Upgrades

For upgrades, I will charge you the cost of the parts, and mileage as described above.  Installation cost is determined based on complexity.  Most minor components would require a $30 installation fee if you wanted us to do it for you.  More complex things, like a motherboard will be more due to other factors involved, and determined at time of need.  Minimal diagnosis fee would also apply if your computer has a problem, we need to find out what it is, and then item needs replacing.

Hard Drive Data Recovery

We offer full-service hard drive data recovery services.  Whether a virus destroyed your data, or you have a complete hardware failure, we can help.  We are contracted with a local data recovery service with clean room facilities, and if you've lost important data due to a crash, chances are we can get it back.

The base cost for most recovery needs is $500.  This would increase to $800 if the drive needs to be dismantled in a clean room environment, and that is the maximum you would need to pay.  You would be contacted if this were the case in order for you to decide if you wanted to have us attempt that.

There is NO COST if we cannot recover the data. 

Most hard drive recoveries require a week to complete.

Component/Camera/PDA Sales

For those within the Madison or Dodgeville area, or are willing to meet me somewhere in the vicinity, I will personally deliver your items for free.  Outside of Dane or Iowa Counties, you will be charged a nominal shipping charge.  Please call or email for a quote of the specific items you would like.